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Ushering in the Era of Agentic Digital Commerce: AI Agents, GenAI & the Future of Payments

Imagine checking your account statement and seeing: “Payment of $199.50 made by your AI agent for monthly wellness box subscription”  — no clicks, no app launch, no checkout. Just  intent ,  preference , and  trust —executed autonomously. This is no longer a distant vision. Thanks to Mastercard’s newly launched  Agent Pay  and its broader push into  Agentic Commerce , the payment world is stepping into a new era—where  AI agents  don’t just recommend; they transact. 💡 What is Agentic Commerce? Agentic commerce refers to a paradigm where  AI agents act on behalf of consumers , making autonomous decisions— including payments —based on user preferences, routines, and natural language interactions. These agents are conversational, contextual, and now:  capable of initiating secure, tokenized payments . 🚀 Mastercard’s “Agent Pay”: What You Need to Know Mastercard’s  Agent Pay  is a payment interface tailored for agent-led tra...

The Digital Rails Behind Google Pay and PhonePe: Decoding the UPI Revolution

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Unified Payments Interface (UPI) is the digital backbone powering India’s real-time payments, enabling 24x7 instant transactions across B2C and C2C markets. With over  18 billion monthly transactions  (as of 2025), it has revolutionised how Indians pay—seamless, user-friendly, secure, and instant. This blog unpacks UPI’s architecture and functioning for anyone looking to understand: What is UPI and why is it transformative? Who are the major players in the ecosystem? How does a UPI transaction actually work? How do banks and fintechs earn revenue? What happens during settlement? Bonus: What's powering the backend infrastructure? 1️⃣ What is UPI and Why Is It a Big Deal? UPI (Unified Payments Interface) is a  real-time payment system  developed by the  National Payments Corporation of India (NPCI) . It enables seamless  inter-bank transfers  via mobile apps using  IMPS  (Immediate Payment Service).    At its core, UPI functions as a...

The Booming Fintech Industry

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  The Rise of the Fintech Industry: A Revolution in the Making     Have you noticed the explosive growth of the global fintech industry? Revenue has skyrocketed from $10 billion in 2020 to $79.38 billion in 2023, with projections of reaching to $141.18 billion by 2028. What’s driving this surge?  Is it the surge in digital payments, the rise of cryptocurrencies, or the innovative banking solutions that are reshaping our financial landscape?   I was reading a newspaper article last week saying that more than 45% of real time global transactions are done in India that caught my attention. I asked Google Gemini that also confirmed this fact. In  2023 , there were  266 billion real-time payment transactions  globally—a staggering  42% increase  from the previous year. Did you know that    India accounts for almost half of these transactions, with its Unified Payments Interface (UPI) processing over  117 billion transactions —t...